Help Section

Please select from the options below

  • I am a parent / guardian for a student »
    • Primary School Student (NSWCPS - MacKillop and Polding) »
      • I am having trouble logging in »

        Primary School Parents/Guardians can login by clicking on the Log In button in the top right of the screen.

        When you have clicked the log in button, some new options will appear. In the first box enter your child's CSSS-ID (a number looking like this: c8d92), or the parent/guardian email your child was registered with. In the second box enter your password.

        If you have forgotten your password click here to reset your password, and a new one will be sent to the parent's email or mobile number your child was registered with.

        Only students already registered in the system will have a CSSS-ID. If your child is reigstered in the system you can log in, and go to the My Account page to view their CSSS-ID numbers.

        If you do not know your email and have forgotten your child's CSSS-ID you can click here to recover your child's CSSS-ID.

      • How do I get a login for the website? »

        You may Already Have a Login

        If your child has already been registered in a sport then you will already have an account and may not know it. You can log in using the email used when your child was registered or using your child's CSSS-ID.

        Click here to reset your password using your email or child's CSSS-ID ›

        Click here if you have forgotten your child's CSSS-ID ›

        If you Do Not Have a Login

        You can create a new account. NOTE: You will NOT be able to access past registrations and transactions from old accounts using a new account. Please make sure you require a new account before proceeding.

        Click here to get a new account and log in ›

      • How do I pay sport levies and purchase uniforms / merchandise? »

        Purchases and Payments

        Purchases and payments can be made in the purchases and payments page of the website (you need to log in first).

        My Cart

        The My Cart area shows you items which you have not yet paid for. If there are no items in your cart this area does nothing. If you would like to add uniforms or merchandise to your cart click on the "Add Uniforms and Merchandise to my cart" link. This link to add uniforms and merchandise is only avaliable if your child's sport registration has progressed far enough down the sports pathway, otherwise you cannot add uniforms and merchandise to your cart.

        To pay for the items in your cart such as your sports levy, choose your preferred payment method and click the button that says "Submit this order to receive an invoice and pay". This will then give you instructions on how to pay based on your preferred payment method.

        Submitted Orders

        This page shows carts that you have already submitted to receive an invoice.

        Unpaid Orders will show you instructions on how to pay for these items. These items have not yet been paid for.

        If you have paid for the items in the Unpaid Orders area, please allow up to ten working days for the items in your cart to be reconciled. They will be moved down to Paid Orders once the money for your payment has been reconciled with our accounts.

      • How do I approve my child's sport registration? »
        1. Go to the My Account page (when logged in).
        2. In the My Children area find your child's name and click to view their profile.
        3. Go to the Current Sport Registrations area and find the sport to approve.
        4. Go to the Parent Approval area and follow the prompts.
    • Secondary School Student (NSWCCC) »
      • I am having trouble logging in »

        Secondary School Parents/Guardians can login by clicking on the Log In button in the top right of the screen.

        When you have clicked the log in button, some new options will appear. In the first box enter your child's CSSS-ID (a number looking like this: c8d92), or the parent/guardian email your child was registered with. In the second box enter your password.

        If you have forgotten your password click here to reset your password, and a new one will be sent to the parent's email or mobile number your child was registered with.

        Only students already registered in the system will have a CSSS-ID. If your child is reigstered in the system you can log in, and go to the My Account page to view their CSSS-ID numbers.

        If you do not know your email and have forgotten your child's CSSS-ID you can click here to recover your child's CSSS-ID.

      • How do I get a login for the website? »

        You may Already Have a Login

        If your child has already been registered in a sport then you will already have an account and may not know it. You can log in using the email used when your child was registered or using your child's CSSS-ID.

        Click here to reset your password using your email or child's CSSS-ID ›

        Click here if you have forgotten your child's CSSS-ID ›

        If you Do Not Have a Login

        You can create a new account. NOTE: You will NOT be able to access past registrations and transactions from old accounts using a new account. Please make sure you require a new account before proceeding.

        Click here to get a new account and log in ›

      • How do I register my child for a sport ? »

        Individual Registrations for the following sports to attend a NSWCCC Selection

        AFL, Baseball, Basketball, Cricket, Diving, Golf, Hockey, Netball, Rugby League, Rugby, Softball, Tennis, Triathlon, Volleyball, Water Polo

        Registrations for the following sports is through a Diocesan/Association Selection.  

        You will be notified when it is time to complete your online registration

        Athletics, Cross Country, Football, Swimming, Touch

        In order to participate in ALL NSWCCC selection trials, you must register online.  Students not registered will not be accepted in the NSWCCC teams

        There are three steps to the website registration process

        1. Setting up a Parent Account (this only needs to be done once) Parents must be responsible for updating their details.   (Click on Edit my Details)
        2. Adding your child to the Parent Account (this only needs to be done once) Parents must be responsible for updating their childs details.   Eg.  Change of school  (Click on Edit "childs name" Details) Please note:   You will need to edit your child's school from primary to secondary (We recommend you type in the suburb to find your school)
        3. Register for a sport (this needs to be completed for each sport every year)
        • Login to your account
        • Click on NSWCCC at top of page
        • Click on  the sport you require
        • Click on REGISTER
        • Click on the team you wish to register for (it is a hyperlink)
        • Follow the prompts to register
        • Click on REGISTER FOR THIS SPORT at the bottom of the page to submit your registration
        • Once you have completed your registration, both the Sports Coordinator and Principal of your child’s school  will be notified of your nomination via the website.  
        • All consent and payment for ALL Individual sports will be done online and is to be PAID AT TIME OF REGISTRATION
        • Team sports such as Athletics, Cross Country, Football, Swimming and Touch -  Diocesan/Associations may use their own paperwork for consent, payment and uniform orders but you will still need to complete an ONLINE registration to attend a CCC event.
        • PLEASE NOTE:  You will be unable to register if the Closing Date has passed.  Please check the Sports Specific Information page for these dates.

        If you experiencing difficulties please contact the CSSS Office on 9807 1701 or email k.lowe@csss.nsw.edu.au for assistance

         

         

         

         

      • How do I approve my child's sport registration? »
        1. Go to the My Account page (when logged in).
        2. In the My Children area find your child's name and click to view their profile.
        3. Go to the Current Sport Registrations area and find the sport to approve.
        4. Go to the Parent Approval area and follow the prompts.
      • How do I pay sport levies and purchase uniforms / merchandise? »

        Purchases and Payments

        Purchases and payments can be made in the purchases and payments page of the website (you need to log in first).

        My Cart

        The My Cart area shows you items which you have not yet paid for. If there are no items in your cart this area does nothing. If you would like to add uniforms or merchandise to your cart click on the "Add Uniforms and Merchandise to my cart" link. This link to add uniforms and merchandise is only avaliable if your child's sport registration has progressed far enough down the sports pathway, otherwise you cannot add uniforms and merchandise to your cart.

        To pay for the items in your cart such as your sports levy, choose your preferred payment method and click the button that says "Submit this order to receive an invoice and pay". This will then give you instructions on how to pay based on your preferred payment method.

        Submitted Orders

        This page shows carts that you have already submitted to receive an invoice.

        Unpaid Orders will show you instructions on how to pay for these items. These items have not yet been paid for.

        If you have paid for the items in the Unpaid Orders area, please allow up to ten working days for the items in your cart to be reconciled. They will be moved down to Paid Orders once the money for your payment has been reconciled with our accounts.

      • Adding a "Brother or Sister" to an existing "Parent" Account »

        If you are adding another child to your Parent Account, there is no need to set up another Parent Account.

        Logon in to the website

        Click on Account Options

        Go to MY CHILDREN

        Click on "Add another Child"

      • "I am at a new school - how do I change my School details" »

        Login to your account

        Click on "Edit child's name Details"

        Scroll down to School Suburb/Town

        Click on change school 

        Type in school name or suburb.   (It is easier to type Suburb in as there are many schools with the same name)

        Click on UPDATE at the bottom of the page

         

  • I am a school principal »
    • I am having trouble logging in »

      Principals can login by clicking on the Log In button in the top right of the screen.

      When you have clicked the log in button, some new options will appear. In the first box enter your email. All staff login emails must end in .edu.au. In the second box enter your password.

      Some principals have multiple email address and you may have an account already set up using a different email. For example, try using john.smith@example.edu.au instead of principal@example.edu.au if the first one does not work.

      If you have forgotten your password click here to reset your password and try your emails, and a new password will be sent to the email or mobile number you were registered with.

    • How do I get a login for the website? »

      There may already be an account set up for you. Try your staff emails (e.g. john.smith@example.edu.au and principal@example.edu.au) and click here to reset your password.

      If your account is not in the system you can click here to set up a new account. Staff accounts must have emails that ends with .edu.au.

      Important Note: Since principal accounts have some access to student information, setting up your new account is only the first part of the process. Once you have done this, you must contact CSSS to add 'principal access privileges' to your account.

    • How do I know if my account has principal access privileges? »

      Principals can view certain information for students in their school on the website. They can also approve access for their sports coordinators, register their schools in certain Pathway Competitions or Other Competitions (e.g. knockout), and approve award nominations.

      To see if your account has principal access go to the My Account page (when you are logged in). Look in the box that shows your details (Email, Phone Number, Mobile Number). If you have principal access you will also see a row called Principal Access listing the schools that are applicable to your account. If this row is missing from the details box then you do not yet have principal access on this account.

      Since principal accounts have some access to student information you must contact CSSS to add 'principal access privileges' to your account.

    • How do I approve my students' sport registrations? »
      1. Go to the Student Registrations page (once logged in).
      2. Find the Registrations Awaiting Principal Approval area.
      3. Tick the checkbox against the students you wish to approve.
      4. Click the 'Approve Selected Students' button.
  • I am a school sport coordinator »
    • I am having trouble logging in »

      School Sports Coordinators can login by clicking on the Log In button in the top right of the screen.

      When you have clicked the log in button, some new options will appear. In the first box enter your email. All staff login emails must end in .edu.au. In the second box enter your password.

      Some staff have multiple email address and you may have an account already set up using a different email. For example, try using john.smith@example.edu.au instead of john.a.smith@example.edu.au if the first one does not work.

      If you have forgotten your password click here to reset your password and try your emails, and a new password will be sent to the email or mobile number you were registered with.

    • How do I get a login for the website? »

      There may already be an account set up for you. Try your staff emails (e.g. john.smith@example.edu.au and john.a.smith@example.edu.au) and click here to reset your password.

      If your account is not in the system you can click here to set up a new account. Staff accounts must have emails that ends with .edu.au.

      Important Note: Since school sport coordinator accounts have some access to student information, setting up your new account is only the first part of the process. Once you have done this, you must go to the sport coordinator page (once logged in) to apply for sport coordinator account access at your school. The principal will then be notified and can approve the application through the website.

    • How do I know if my account has sport coordinator accsss privileges? »

      School Sport Coordinators can view certain information for students in their school on the website. They can register their schools in certain Pathway Competitions or Other Competitions (e.g. knockout).

      To see if your account has school sport coordinator access go to the sport coordinators page (when you are logged in).

      Since school sport coordinator accounts have some access to student information you must go to the sport coordinator page (once logged in) to apply for sport coordinator account access at your school. The principal will the be notified and can approve the application through the website.

    • How do I approve my students' sport registrations? »
      1. Go to the Student Registrations page (once logged in).
      2. Find the Registrations Awaiting Principal Approval area.
      3. Tick the checkbox against the students you wish to approve.
      4. Click the 'Approve Selected Students' button.
    • How do I register my school for a "Other Competition School Entries" »

      Login in to your account

      Click on Account Options

      Click on School Competition Entries

      Click on " Click here to register for other competitions" (blue hyperlink)

      Select School

      Find sport, complete all the fields required

      Click on "Register for Selected Competition" (bottom of the page)

       

       

       

    • Change of Sports Coordinator »

      The original Sports Coordinator needs to remove themselves before the new Sports Coodinator can apply

      1.     Log into your account

      2.    Click on Sports Coordinators

      3.     Tick on all the "Remove" boxes and click on "Remove Selected"

      NEW Sports Coordinators

      1.     Log into your account

      2.     Click on Sports Coordinators

      3.     Click the boxes for the Sports required or click on "Select All"

      4.    Click on Submit Application

      5.   The Principal will then be sent an email to approve the new Sports Coordinator

      6.   Once this has been done,   the Sports Coordinator now has access 

       

  • I am a diocesan / association representative »
    • I am having trouble logging in »

      Staff can login by clicking on the Log In button in the top right of the screen.

      When you have clicked the log in button, some new options will appear. In the first box enter your email. All staff login emails must end in .edu.au. In the second box enter your password.

      Some staff have multiple email address and you may have an account already set up using a different email. For example, try using john.smith@example.edu.au instead of john.a.smith@example.edu.au if the first one does not work.

      If you have forgotten your password click here to reset your password and try your emails, and a new password will be sent to the email or mobile number you were registered with.

    • How do I get a login for the website? »

      There may already be an account set up for you. Try your staff emails (e.g. john.smith@example.edu.au and john.a.smith@example.edu.au) and click here to reset your password.

      If your account is not in the system you can click here to set up a new account. Staff accounts must have emails that ends with .edu.au.

      Important Note: Since diocesan / association accounts have some access to student information, setting up your new account is only the first part of the process. Once you have done this, you must contact CSSS to add 'diocesan/association access privileges' to your account.

    • How do I know if my account has diocese/association access privileges? »

      Diocese/Association representatives can view certain information for students in their dioces/association on the website. They can also register their students in certain Pathway Competitions or schools in Other Competitions (e.g. knockout), and approve award nominations.

      To see if your account has diocese/association access go to the My Account page (when you are logged in). Look in the box that shows your details (Email, Phone Number, Mobile Number). If you have diocese/association access you will also see a row called Diocese Access listing the dioceses/assciations that are applicable to your account. If this row is missing from the details box then you do not yet have diocese/association access on this account.

      Since diocese/association accounts have some access to student information you must contact CSSS to add 'diocese/association access privileges' to your account.

    • I want to add custom questions for my Diocese trial »

      It is possible for the CSSS admin or Diocese representative to add 'custom questions' which are applicable to only a particular trial level. Some Diocese may hold their own trial and require specific information from the parent for that event.

      These custom questions can be added on the 'edit selection pack' page. At the bottom of the form you'll find this section:

      Select the input type from the dropdown and then click 'add field' to add a new question.

      In the below example, two questions have been added. The first is of type 'Radio Buttons'. This means the user is prompted to pick from a preset list of options. The second is of type 'Text Input'. This means the user is given a free text input to enter any text. Multiline text input is the same as Text Input but gives the user more space to write in.

      • Field Name: This will show as a label on the field and on registration exports.
      • Field Description: Give the parent a bit of help on how to answer the question.
      • Required: If ticked, forces the parent to select an option or enter some text.
      • Options (Radio Buttons only): Enter a preset list of options here for the parent to choose from.

      At the top right of each question, there are two controls:

      • Move up/down: Click and drag this to move the question up/down in the list of questions.
      • Remove: Click to remove the question entirely. Note: Removing a question will result in all answers to the question on existing registrations being lost!
         

      The parent will now see these questions against the registration when they login to view it:

      Now, when exporting from 'Student Registrations', so long as the relevant trial level is selected and the relevant Diocese is selected, these new questions will appear in the CSV export. If a trial level is not selected, then these columns will not show -- they are ONLY relevant to trials, not to entire competitions.

    • What is an Expression of Interest »

      To clarify the progression of students sitting in Expression of Interest for the following sports:-

      ·         AFL

      ·         Baseball

      ·         Basketball

      ·         Cricket – Boys/Girls

      ·         Diving

      ·         Golf

      ·         Hockey

      ·         Netball

      ·         Rugby

      ·         Softball

      ·         Tennis

      ·         Triathlon

      ·         Volleyball

      ·         Water Polo

      The Expression of Interest approval/disapproval is to be completed by the School Sports Coordinator.  While I have allowed you access to do this (on your recommendation) please do not do it unless instructed by your School Sports Coordinator.

      The idea of the Expression of Interest is for the Sports Coordinator to make a professional decision about the student’s ability to meet the criteria to attend a NSWCCC Selection.

      The Diocesan/Association Representative will monitor and assist with the process by contacting the Sports Coordinator who hasn’t acted on this Expression of Interest.

      Regarding the following sports

      ·         Athletics

      ·         Cross Country

      ·         Football

      ·         Rugby League

      ·         Touch

      ·         Swimming

      It is up to you and your Sports Coordinators on how you progression students from Expression of Interest.  Once you remove a student from “Student Registration” you will lose the whole registration for that sport.  Contact us and we can do some work in the back end to reinstate the registration to the appropriate level.

      Remember, a student will move from Expression of Interest to Student Registrations in your account and then up the various levels of the pathway

      For example:

      In the individual registrations ie top list of sports

      ·         Expression of Interest

      ·         CCC Selections

      ·         CCC Team

      For the Diocesan/Association teams

      ·         Expression of Interest

      ·         Diocese/Association Selections (Please note:  Rugby League and Boys Cricket is Regional Selections)

      ·         CCC Selections

      ·         CCC Team

    • How do I set up positions for Diocesan/Association Team Official Positions »
      1. Click on Account Options 2. Click on Team Officials 3. Select Diocese required – “Diocese/Association” then click “Save and Remember” You can filter the sports and positions if required by typing in the box under the heading Eg, Football then click the filter icon and select “Starts with” 4. Tick the boxes for the positions that are required 5. Click on Save Selection
  • I am a sport convener »
    • I am having trouble logging in »

      Staff can login by clicking on the Log In button in the top right of the screen.

      When you have clicked the log in button, some new options will appear. In the first box enter your email. All staff login emails must end in .edu.au. In the second box enter your password.

      Some staff have multiple email address and you may have an account already set up using a different email. For example, try using john.smith@example.edu.au instead of john.a.smith@example.edu.au if the first one does not work.

      If you have forgotten your password click here to reset your password and try your emails, and a new password will be sent to the email or mobile number you were registered with.

    • How do I get a login for the website? »

      There may already be an account set up for you. Try your staff emails (e.g. john.smith@example.edu.au and john.a.smith@example.edu.au) and click here to reset your password.

      If your account is not in the system you can click here to set up a new account. Staff accounts must have emails that ends with .edu.au.

      Important Note: Since sport convener accounts have some access to student information, setting up your new account is only the first part of the process. Once you have done this, you must contact CSSS to add 'sport convener access privileges' to your account.

    • How do I know if my account has sport convener access privileges? »

      Sport conveners can view certain information for students in their sport on the website. They can also register their students in certain Pathway Competitions.

      To see if your account has sport convener access go to the My Account page (when you are logged in). Look in the box that shows your details (Email, Phone Number, Mobile Number). If you have sport convener access you will also see a row called Sport Convener Access listing the sports that are applicable to your account. If this row is missing from the details box then you do not yet have sport convener access on this account.

      Since sport convener accounts have some access to student information you must contact CSSS to add 'sport convener access privileges' to your account.

  • I am a teacher »